Buildings and Facilities

24-Hour Concierge

The concierge may help you with questions related to your building, its security, and your neighbours; however they may not know the specifics of your stay. For details about you stay, please contact Guest Services at (604) 891-6153 or email

The Residences on Georgia Concierge
Level 1-1288 West Georgia St.
Desk: 604-687-3095
Cell: 604-999-7409

The Palisades Concierge
Level G-1288 Alberni St.
Desk: 604-801-5323
Cell: 604-562-1129

GymResidences on Georgia by Vancouver Extended Stay Gym

At The Residences on Georgia there is a 24-hour gym in each tower. In the west tower the gym is located on level G and in the east tower it is located on level 2. Guests staying at The Residences on Georgia may use either gym.

At The Palisades there is a gym in each tower. In the west tower the gym is on level 2 and is open 24-hours. In the east tower the gym is located on level 3 and is open from 7:00 a.m. to 10:00 p.m. Guests staying at The Palisades may use either gym.

Garbage and Recycling

If you are staying at The Residences on Georgia take the elevator down to P1 and you will see a sign directing you to a room where you can put your garbage in the compactor and separate your recycling.

If you are in The Palisades, there is a garbage drop labelled “refuse” on each floor. Please put your garbage down this drop. Do not leave your garbage on the floor in this room. Please take your recyclables to the ground level and use the bins provided.

Bike Storage

You are welcome to use our secure bicycle storage lockers which are located in the parking garages of each building. Please come to the Guest Services office to get a bicycle storage key and to register your bicycle. Bicycles parked in the bike lockers must be tagged with your suite number. Please  request a tag at the Guest Services office. For temporary bicycle parking there are bicycle stands located outside the front doors at The Palisades and at the Alberni St. entrances to The Residences on Georgia.

Residences on Georgia by Vancouver Extended Stay Garden


Meeting Rooms

Meeting rooms can be booked hourly at no charge or for longer periods for a small fee. Each meeting room seats up to six people at a time. Please speak to the guest services office about booking a meeting room and catering suggestions. There is no Wi-Fi access in the common areas of the buildings including the meeting rooms.

Lost and Found

Please call Housekeeping at (604) 891-6167 regarding  any lost and found items in your suite. Contact your building’s concierge for any lost and found items in the common areas of your building.